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Old 05-21-2009, 12:49 AM   #14
billetspeeddepot
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Join Date: May 2009
Posts: 3
Default not even close to the truth

Lets start at the beginning, These items were not purchased off ebay or our website. Customer sent a email asking for a price on buying 4 flaming river racks for the mustang II which we ordered by mistake , We misquoted the price for 525.00 shipped, Did not know the package would have been oversized with usps. Each rack wholesale is 180.00 each which is 720.00 total plus shipping , Retail is 280.00 each 1020.00 total plus shipping. customer paid 525.00 plus 75.00 for oversize package for a total of 600.00 which is still 120.00 less then wholesale plus shipping which was a total of 135.00 after the 75.00 he had to pay plus what we already paid . Not to mention flaming river has a $10,000 buy in.... When we were contacted by the buyer about the 75.00 shipping charge we offered a 50.00 refund now and another 25.00 off the next order.. We had already lost 330.00 by selling these below our cost to get rid of them. The buyer did not lose anything because there is nobody else that would have offered this deal to them and lose money. No where has the customer mentioned we offered to refund the 75.00
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