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-   -   Anyone dissatisfied with Summit? (http://forums.mustangworks.com/showthread.php?t=17921)

Rev 01-03-2002 06:23 PM

I buy from Summit regularly and have always had good experiences. My last order was by far the biggest I've ever made. New TFTW heads. TF 1.7 roller rockers, gasket set, push rods, valve covers etc. Over $1500.

Well, don't believe the "just ask you tech rep" song and dance. The heads were a straight forward choice, no problem. I asked if the TF rockers came with poly locks? He said no and recommended Crane Kool nuts. I asked if the RR's would fit under my Ford cast Al. valve covers? He said no, I needed the tall Ford Al. valve covers to clear the rockers. I asked what length push rods did I need. Here he said he just didn't know.

After phoning Trick flow after this order was made, I found out:

1.) TF roller rockers do come with poly locks ( Crane Kool nuts are for stamped rockers only)

2.) TFTW heads have a raised rail (.35") so you can use roller rockers with out interference with stock valve covers.

3.) You need an adjustable push rod to determine the push rod length for your application before odering the push rods.

I did call back before the order was shipped to get it all corrected.
I also e-mailed Summit complaining about the bad advice. They said the guy was new and inexperienced and gave me the name of an experienced person if I needed tech advice in the future.

This is the only negative experience I've had in years of dealing with Summit, but I've always had the part #'s and didn't need advice. The only time I did need advice.................well we've just been over all that.

Rev

1965GTO 01-03-2002 08:13 PM

The biggest difference between summit and jegs is that jegs pack there boxes with clear air-filled bags where summit uses foam curls. If you don't mind digging thru the peices of styrofoam then no problem with either. I pick whichever one has the lower price or what i want.

Tim89LXvert 01-04-2002 01:26 PM

I have bought alot from Summit and have always had a good experience. Living in Ohio, I have to pay sales tax:(, but the free shipping is a big help. The other plus is my stuff is here in less than 2 days.

I just placed an order on Sunday, and it came yesterday. They stopped using the foam curls (YEA) and the box was backed with air pouches.

The only bad thing is now that they are shipping from NV too, I am going to have to wait a couple extra days for my hoses and oil pump. Not that I need it right away... but I WANT to see them!:D


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