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Unit 5302 · 02-03-2001, 01:24 AM

Here's my experiance with Progressive.

I had the automatic deduction from my bank account done. They were supposed to take money directly out of my account on a month to month basis as payment. I set it all up, then I went on vacation to Mesa one week. I came back up to find a cancellation notice for non-payment. It reached my house 2 days before cancellation, but somebody placed it under some discount coupons. I got it the day it was cancelled. I couldn't pay be phone and reinstate the policy, it was "already cancelled" WTF? I explained the situation, he said he'd have to write a new policy and include the cancel on it. My insurance went from $80/month to $190. So **** them. I asked why they pulled that **** and didn't send a billing statement, and I asked why it wasn't deducted. They said they never got the paperwork with a signature authorizing it! That's BS. I know I sent it. Then I asked why I didn't receive a billing statement. They said they don't send billing statements on accounts that have direct withdrawl!!!!!! SOB! I got the total shaft from them. I got to really checking the policy out after I got my new rate, turns out they had my accident listed twice! What a crock, I had to call them back and have the info corrected. Damn, after they did that I went down to like $150, but still, that's nuts! Of course, right after that, they changed my billing cycle and tried to cancel me twice in a single month within 2 weeks time. I had to call them back each time explaining that a payment was already made because the policy was changed.

**** 'em!

02-03-2001, 01:24 AM	#11
Unit 5302 Registered Member Join Date: May 1999 Posts: 5,246	Here's my experiance with Progressive. I had the automatic deduction from my bank account done. They were supposed to take money directly out of my account on a month to month basis as payment. I set it all up, then I went on vacation to Mesa one week. I came back up to find a cancellation notice for non-payment. It reached my house 2 days before cancellation, but somebody placed it under some discount coupons. I got it the day it was cancelled. I couldn't pay be phone and reinstate the policy, it was "already cancelled" WTF? I explained the situation, he said he'd have to write a new policy and include the cancel on it. My insurance went from $80/month to $190. So ** them. I asked why they pulled that and didn't send a billing statement, and I asked why it wasn't deducted. They said they never got the paperwork with a signature authorizing it! That's BS. I know I sent it. Then I asked why I didn't receive a billing statement. They said they don't send billing statements on accounts that have direct withdrawl!!!!!! SOB! I got the total shaft from them. I got to really checking the policy out after I got my new rate, turns out they had my accident listed twice! What a crock, I had to call them back and have the info corrected. Damn, after they did that I went down to like $150, but still, that's nuts! Of course, right after that, they changed my billing cycle and tried to cancel me twice in a single month within 2 weeks time. I had to call them back each time explaining that a payment was already made because the policy was changed. ** 'em!