Any PC wizards out there? netscape probs

KiltedBanshees93GT · 08-06-2003, 09:38 AM

Can anyone tell me what the hecks going on here? We generally use netscape for surfing and within the last 12 hours something has gone horribly wrong, please read on and help if you can!!

ops: :twisted:
Right now, we have lost all of our favorites (due to g/f reinstalling netscape maybe?) but that is not the real problem is that when the browser is opened it gives an error message: "An error occured reading the startup config file; pers.js, syntax error illegal character. Followed by a string of characters.

Any ideas? I cant find the pers.js file, I checked all the javascript files in netscape,and did a general search on c:. nothing there, tried clearing them anyway, the program wouldnt load at all.
If you continue after the error message, netscape loads, and tries taking you to the registration, which we have already done. You can cancel the registration, and load the browser, but all the favs are gone, and it wont remember any of the settings (i.e. changing the homepage, it loads the default at next loading. )

BTW, we also tried downloading Mozilla, and got the same problem, if it helps.

Any ideas? please help!

Thanks, J

p.s. Any hope of finding the favorites?

joe4speed · 08-06-2003, 12:53 PM

Quote:

Originally posted by KiltedBanshees93GT

p.s. Any hope of finding the favorites?

same thing happened to me, I sent a e-mail to tech support and that was about two weeks ago, and no response!! who knows!!!

good luck!!!!

Axman · 08-06-2003, 03:05 PM

Go here...http://www.mozilla.org

Download Mozilla browser, looks and works exactly like Netscape. I had problems with both Netscape and IE and I downloaded Mozilla. I have not had a problem since. I also removed Nescape from my PC and use Mozilla exclusively. Don't remove Netscape until you install Mozilla that way it'll copy your bookmarks to the new browser.

mustangII460 · 08-06-2003, 03:29 PM

What operating system are you using?

ac97gt · 08-06-2003, 04:19 PM

uninstall netscape, delete the folder, and if you know how, delete any entries it made in the registry. reinstall netscape. btw just use IE... its faster and works for everything (get the newest version).

KiltedBanshees93GT · 08-06-2003, 06:41 PM

Thanks all,

Joe: I know how you feel, we were looking at netscape tech support, and they wanted $10 an email

Axeman:We already tried mozilla, and get the same error message,
MustangII: Were on win98.
Ac97gt: I'll try that, we didnt delete it before, we just installed it over.

J

mustangII460 · 08-06-2003, 08:17 PM

Id just re-install Windows if you havn't ever, or havn't in a while. You won't lose any info by installing windows over windows. Just don't do a clean install or you will lose your info. Make a boot disc first.

I do this atleast once or twice a year because of crap Ive deleted by mistake etc. Also make sure you DL win98 updates.

KiltedBanshees93GT · 08-07-2003, 09:30 AM

Thanks for everyones help, turns out the problem was the mozilla folder in the windows user profiles was honked up, deleted that and netscape, couple of restarts and everything was back to normal, at least as normal as they ever are round here

J

StangFlyer · 08-07-2003, 11:10 AM

KiltedBanshees93GT - I read this the other day and I had meant to respond. I was going to suggest that NS wasn't able to find your user files for some reason. Good that was the case, which is an fairly easy fix. Don't listen to them... NS 7.1 ROCKS, and I use it as my primary browser. I've always been a NS fan, as it has the most extensive and best email system going. It's also not affected by all those email viruses that take advantage of Outlooks never ending problems and security issues. It's also now more standards compliant than IE, supports all the same "extra" features, and so on. I think it's a shame that AOL hasn't changed their software to use NS instead of IE thus far, because that would drastically change things for NS overnight... (i.e. browser share).

ac97gt · 08-07-2003, 04:24 PM

i also use netscape for email, because ive used it since netscape first started. i used to use ne as my main browser, but once IE became bearable i havent gone back. you can beat the speed and simplicity of IE. ive never had a page that it cant load, and to me it seems to go faster. it loads faster at least which is a big plus for me. ne is still a good browser i guess, i just dont like how its not integrated into the OS, and through the many many years i have used it, i always have had little annoying problems with it just like KiltedBanshees93GT was describing. to each his own i guess.

srv1 · 08-07-2003, 07:34 PM

Dan I have used both NS and Mozilla. Mozilla never gave any problems what so ever. NS did many times. I like Mozilla since it is open source.

James

08-06-2003, 09:38 AM	#1
KiltedBanshees93GT Registered Member Join Date: Jun 2000 Location: Pigeon Forge Tn Posts: 611	Any PC wizards out there? netscape probs Can anyone tell me what the hecks going on here? We generally use netscape for surfing and within the last 12 hours something has gone horribly wrong, please read on and help if you can!! ops: :twisted: Right now, we have lost all of our favorites (due to g/f reinstalling netscape maybe?) but that is not the real problem is that when the browser is opened it gives an error message: "An error occured reading the startup config file; pers.js, syntax error illegal character. Followed by a string of characters. Any ideas? I cant find the pers.js file, I checked all the javascript files in netscape,and did a general search on c:. nothing there, tried clearing them anyway, the program wouldnt load at all. If you continue after the error message, netscape loads, and tries taking you to the registration, which we have already done. You can cancel the registration, and load the browser, but all the favs are gone, and it wont remember any of the settings (i.e. changing the homepage, it loads the default at next loading. ) BTW, we also tried downloading Mozilla, and got the same problem, if it helps. Any ideas? please help! Thanks, J p.s. Any hope of finding the favorites? __________________ ____________ '66 Mustang Coupe- AKA "Lenore" on disability for a (long) bit '93 GT Mostly stock AKA "Fawkes" Rice Haters Club Member #239 "I find your lack of faith...disturbing." "Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." H. L. Mencken

08-06-2003, 03:05 PM	#3
Axman Registered Member Join Date: Jun 2003 Location: Kingman, AZ Posts: 90	Go here...http://www.mozilla.org Download Mozilla browser, looks and works exactly like Netscape. I had problems with both Netscape and IE and I downloaded Mozilla. I have not had a problem since. I also removed Nescape from my PC and use Mozilla exclusively. Don't remove Netscape until you install Mozilla that way it'll copy your bookmarks to the new browser. __________________ Rice Hater's Club member #213 "If you've got it, get more, then flaunt it!" "...More power, arr arr!" --Tim Allen 1992 LX convertible, 2.3L 165 hp, I can't get it from the wife.. 1983 Chevy S-10, 2.8L engine, T4 trans, my daily driver. 1973 VW Beetle, 1.6L engine 57 hp. 1979 Chevy Malibu Wagon, 305/350, 250 hp more on the way. 1978 Honda Frankencivic CVCC, Ford 460 big block, C6 trans, currently rated @208 hp more on the way.

08-06-2003, 04:19 PM	#5
ac97gt Registered Member Join Date: May 2003 Location: Virginia (DC) Posts: 232	uninstall netscape, delete the folder, and if you know how, delete any entries it made in the registry. reinstall netscape. btw just use IE... its faster and works for everything (get the newest version). __________________ 1997 Mustang GT "Pacific Green" Flowmasters Bassani X w/cats Steeda Triax K&N and Air Intake Silencer Removed More to come with money! My Ride

08-06-2003, 06:41 PM	#6
KiltedBanshees93GT Registered Member Join Date: Jun 2000 Location: Pigeon Forge Tn Posts: 611	Thanks all, Joe: I know how you feel, we were looking at netscape tech support, and they wanted $10 an email Axeman:We already tried mozilla, and get the same error message, MustangII: Were on win98. Ac97gt: I'll try that, we didnt delete it before, we just installed it over. J __________________ ____________ '66 Mustang Coupe- AKA "Lenore" on disability for a (long) bit '93 GT Mostly stock AKA "Fawkes" Rice Haters Club Member #239 "I find your lack of faith...disturbing." "Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." H. L. Mencken

08-07-2003, 09:30 AM	#8
KiltedBanshees93GT Registered Member Join Date: Jun 2000 Location: Pigeon Forge Tn Posts: 611	Thanks for everyones help, turns out the problem was the mozilla folder in the windows user profiles was honked up, deleted that and netscape, couple of restarts and everything was back to normal, at least as normal as they ever are round here J __________________ ____________ '66 Mustang Coupe- AKA "Lenore" on disability for a (long) bit '93 GT Mostly stock AKA "Fawkes" Rice Haters Club Member #239 "I find your lack of faith...disturbing." "Every normal man must be tempted at times to spit on his hands, hoist the black flag, and begin to slit throats." H. L. Mencken

08-06-2003, 03:29 PM	#4
mustangII460 Factoy Five Roadster Join Date: May 2000 Location: Sevier Co,Tennessee Posts: 1,681	What operating system are you using?

08-06-2003, 08:17 PM	#7
mustangII460 Factoy Five Roadster Join Date: May 2000 Location: Sevier Co,Tennessee Posts: 1,681	Id just re-install Windows if you havn't ever, or havn't in a while. You won't lose any info by installing windows over windows. Just don't do a clean install or you will lose your info. Make a boot disc first. I do this atleast once or twice a year because of crap Ive deleted by mistake etc. Also make sure you DL win98 updates.

08-07-2003, 11:10 AM	#9
StangFlyer Founder Join Date: Jun 1995 Location: Michigan Posts: 19,326	KiltedBanshees93GT - I read this the other day and I had meant to respond. I was going to suggest that NS wasn't able to find your user files for some reason. Good that was the case, which is an fairly easy fix. Don't listen to them... NS 7.1 ROCKS, and I use it as my primary browser. I've always been a NS fan, as it has the most extensive and best email system going. It's also not affected by all those email viruses that take advantage of Outlooks never ending problems and security issues. It's also now more standards compliant than IE, supports all the same "extra" features, and so on. I think it's a shame that AOL hasn't changed their software to use NS instead of IE thus far, because that would drastically change things for NS overnight... (i.e. browser share). __________________ StangFlyer 1991 Mustang GT - Supercharged 377 Stroker 2000 Ford Lightning - Project Lightning Hauler Media Center Gallery - View my member photos

08-07-2003, 04:24 PM	#10
ac97gt Registered Member Join Date: May 2003 Location: Virginia (DC) Posts: 232	i also use netscape for email, because ive used it since netscape first started. i used to use ne as my main browser, but once IE became bearable i havent gone back. you can beat the speed and simplicity of IE. ive never had a page that it cant load, and to me it seems to go faster. it loads faster at least which is a big plus for me. ne is still a good browser i guess, i just dont like how its not integrated into the OS, and through the many many years i have used it, i always have had little annoying problems with it just like KiltedBanshees93GT was describing. to each his own i guess. __________________ 1997 Mustang GT "Pacific Green" Flowmasters Bassani X w/cats Steeda Triax K&N and Air Intake Silencer Removed More to come with money! My Ride

08-07-2003, 07:34 PM	#11
srv1 Get down..... Join Date: Apr 2001 Location: Room 103 Posts: 2,095	Dan I have used both NS and Mozilla. Mozilla never gave any problems what so ever. NS did many times. I like Mozilla since it is open source. James __________________ Cobra brakes are on! Finally..... ------------------------------------------------

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Probs. joining RHC	NotchJohnson	Blue Oval Lounge	58	11-28-2002 10:47 PM
electrical Probs...need help!!!	toughlilhunny	Windsor Power	9	01-30-2002 01:02 PM
Return to Castle Wolfenstien Probs	Mercury	Blue Oval Lounge	15	01-04-2002 04:24 AM
Charging Probs	Heroboy	Windsor Power	3	09-26-2001 06:05 PM