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mustangdani55 · 02-01-2002, 10:07 AM

As a former ChinaZone manager, I would go directly to the store's general manager..not one of the assistants, or PM's.
They have no authority to approve that, but the store manager has the authority and will probably not see a problem.
Just watch how you approach it.
Take the receipt from the tool you rented, the old pulley, and the receipt for the new one, if you have already purchased it, if not, they usually have a Ford dealership in hte area that they deal with, and they might be able to get you one.
I don't necessarily agree with their products, and such, or the attitudes of some of the corporate structure of Autozone, but most of their management staff do have hearts.

02-01-2002, 10:07 AM	#8
mustangdani55 Registered Member Join Date: Nov 2001 Location: Indianapolis, Indiana USA Posts: 334	As a former ChinaZone manager, I would go directly to the store's general manager..not one of the assistants, or PM's. They have no authority to approve that, but the store manager has the authority and will probably not see a problem. Just watch how you approach it. Take the receipt from the tool you rented, the old pulley, and the receipt for the new one, if you have already purchased it, if not, they usually have a Ford dealership in hte area that they deal with, and they might be able to get you one. I don't necessarily agree with their products, and such, or the attitudes of some of the corporate structure of Autozone, but most of their management staff do have hearts. __________________ It makes people wonder what you've been up to!