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Doug McGinn · 07-24-2002, 01:13 PM

Well its all an SVT issue,the car is brand new and came with the paint defects as well as the engine problems.
Plus the fact that SVT offered no support whatsoever other than to get me banned from the local SVT dealer.

By picking up the phone and calling the dealership to inform them that they must give me a car and there by making the dealership mad as well as having a negative feedback from me.
They decided to refuse to work on my car thanks to SVT.

By doing this Lithia Ford can maitain a higher customer service rating,so at the end of the year when SVT reviews its dealers they wont hav eto worry about being kicked off the SVT team for poor customer service.

07-24-2002, 01:13 PM	#4
Doug McGinn Registered Member Join Date: May 2002 Location: Nebraska Posts: 63	Well its all an SVT issue,the car is brand new and came with the paint defects as well as the engine problems. Plus the fact that SVT offered no support whatsoever other than to get me banned from the local SVT dealer. By picking up the phone and calling the dealership to inform them that they must give me a car and there by making the dealership mad as well as having a negative feedback from me. They decided to refuse to work on my car thanks to SVT. By doing this Lithia Ford can maitain a higher customer service rating,so at the end of the year when SVT reviews its dealers they wont hav eto worry about being kicked off the SVT team for poor customer service. Last edited by Doug McGinn; 07-24-2002 at 01:42 PM..