Lithia Ford obviously is very poorly managed. I'd raise holy hell with Ford Corp. I had a buddy who had a similar situation with Saturn and he eventually got the service manager fired AND a new Saturn. It'll take time, plenty of calls and letters, it's just depends if you want to go through that agony, for a potential resolution. I've had great service and support from my dealership in Florida (Mike Davidson Ford), and my GT's run great since the day I had it. Good luck! It sounds like Lithia has no local Ford competition and they know it.
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