Mixed feelings on SHM customer service

[Snakeman]

it was bad enough that the freight company that handled the FIRST shortblock dropped the thing , then they put me off for another 4 days because they couldn't be bothered to contact sean to get approval to send me a new motor...It took about a month from the time of my order until i had a shortblock in front of me...they got the new block here, but still no head studs as advertised on their website. I can't believe they didn't send my head studs 2nd day air...the extra cost would not have been prohibitive, and to make me wait 2 more weeks, when they should have been included with my order is ludicrous.

it has been two months since i placed my order and i STILL don't have all the parts!

so, i'm here without a car because they couldn't see fit to spend an extra $10 to make their customer happy...

AND NOW...
the guy that's building my engine says he's only seen 3 SHM motors and they all suck down oil like nobody's business!

i guess when you get too big, you have to pay high school kids to build motors for you, huh? I guess that means that i have a high school kid shortblock, cuz i doubt that sean hyland built it...I trust sean, but i have no faith in high school kids building $4k motors...i would imagine that high school kids don't care about your reputation as an engine builder. THEIR name isn't on the tag.

maybe they USED to be the best in the business, but now they ought to be working on damage control...Sean's reputation is at stake...