Good artical.
I'll just point out that in May I had a nice fight with an insurance company. Legally I was right, hands down, and they were wrong. Eventually I won, but it took some time, I had to front $3500, then fight for it tooth and nail with the free services of a lawyer (He's my father). But, just be warned: Just because they (insurance companies, car dealerships, who-ever) are legally obligated to do something, it doesn't mean that they will, and it may mean you have to go though a lot of crap to get it done.
Fortantly, there are lots of Ford dealerships you can call or go to.
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