That's true. Same thing happened to me. You can also excite the circuit and get it charge while the cluster is out manually by touching a wire from the + terminal on battery to one of the terminals on the voltage regulator (sorry..forget which one). Blipping the throttle on my car to a moderate-high RPM also worked for me.
It's really easy to tear the clear plastic "circuit board" that connects everything in the cluster. Especially in the connector area. It tends to wear through quickly since it wasn't really designed to be removed a lot. Learned the hard way - had to remove dash on a hunch after putting it all back together during heater core repair.
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