ANOTHER SHOP to avoid!!!!!!!!!

[mikestang]

Here's another Company that you need to avoid like the plague.

http://www.aluminumpolished.com/

Here's the story.


I was looking for someone to polish my Edelbrock intake and saw on a thread that this guys does "good "work. I checked out his site and after talking to him for about twenty minutes I sent to him my Edelbrock to polish for my show car- manifold FOUR months ago.


He charges my credit card for the work and for two months now, every time I call or e mail him he tells me BS like... we are behind, I have had problems.... etc.


NOW for that last week he doesn't even bother to answer my e mails or messages on his company phone.!!!!!!!


ARRRGH


Trad abd decide for yourself:

Subj: hello?
Date: 10/1/01 9:01:15 PM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED

Hi jeff..

What's up with my edelbrock intake?

It's been like 4 months..

Please call me

Subj: Re: hello?
Date: 10/2/01 1:35:26 AM Eastern Daylight Time
From: ALUMINUMPOLISHED
To: MIKESTANG

MIKE,
I APOLIGIZE FOR THE DELAY. I JUST GOT OUT OF THE HOSPITAL AFTER A CAR ACCIDENT. I AM UNABLE TO FINISH YOUR PART PERSONALLY AT THIS TIME BUT I HAVE A QUALIFIED PERSON THAT CAN FINISH IT. I WILL GET THEM INTO THE SHOP A.S.A.P.

JEFF REESE 888-900-0919
ALUMITECH -- http://aluminumpolished.com

ubj: Re: hello?
Date: 10/2/01 6:18:04 AM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED

so sorry to hear about it jeff,

hope you are ok....

do me a favor. just send it back and credit my credit card back.

thank you

MIKE,
YES, I CAN DO THAT. YOUR INTAKE IS PARTIALY PREPPED, BUT NOT POLISHED. I WILL HAVE MY HELP GET IT TO A 80 GRIT BUFFED FINISH. THIS WILL NOT TAKE LONG(1-2 DAYS). WOULD YOU LIKE IT POWDER COATED? I CAN HAVE THAT DONE IN SHORT ORDER AS WELL.
WHAT WOULD BE A FAIR AMOUNT TO REFUND TO YOU.SEEING THAT WORK HAS BEEN DONE ALREADY. I HOPE YOU CAN UNDERSTAND THAT I AM GOING THROUGH FINANCIAL PROBLEMS RIGHT NOW AND BUSINESS HAS SUFFERED A GREAT DEAL. I UNDERSTAND YOUR PART HAS BEEN DELAYED A GREAT DEAL, BUT REMEMBER IT TOOK A WHILE TO RESOLVE THE BROKEN CORNER ISSUE AND THERE WAS A WAITNIG PERIOD BEFORE WE COULD START THE JOB.
THANKS FOR YOUR UNDERSTANDING. WE WILL RESOLVE THIS PROBLEM AND SHIP YOUR INTAKE A.S.A.P.(BY WEEKS END).

SINCEELY,JEFF REESE/ALUMITECH 888-900-0919
ALUMITECH -- http://aluminumpolished.com


Subj: Re: hello?
Date: 10/2/01 7:01:31 PM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED

wait a minute jeff....

i understand that you have personal issues.


we ALL have. I recently lost a relative on 9/11

But you are conducting a business. AND you have already been paid for this .

Please let me know what the estimated time of finish would be on the part.

if it is within one week ok.

thanks

MIKE,
OK.WE WILL GET YOUR PART COMPLETE AND SHIPPED BY WEDNESDAY OCTOBER 10TH. I AM NOT TRYING TO AVOID A REFUND OR SERVICE. PLEASE,PLEASE TRY TO UNDERSTAND THAT I HAVE ALOT OF THINGS WORKING AGAINST ME AT THIS TIME.

SINCERELY,JEFF REESE/ALUMITECH 888-900-091

ubj: Re:
Date: 10/16/01 4:45:19 PM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED

jeff,

hi its the 16th and i haven't heard from you.

can you please update me on what's going on?

ubj: Fwd:
Date: 10/17/01 7:12:39 PM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED

jeff..


either e mail me or contact me at 800-xxx-xxxx


thank you

ubj: Re:
Date: 10/19/01 7:15:54 PM Eastern Daylight Time
From: MIKESTANG
To: ALUMINUMPOLISHED
CC: MIKESTANG

Mr. Reese,


I have repeatedly attempted to contact you via e mail and by phone.

You have chosen NOT to reply.

You have received BOTH payment for my part AND the part itself.


Since you are clearly not going to honor the commitment into which we have entered, I ask that you immedialtely refund the FULL amount of my purchase and return the manifold in the same condition as shipped to you.


If I do not receive a response in 24 hours I will contact my credit card, UPS, and the local authorities to file a civil complaint.

ALSO, REST assured I will post in detail how you conduct business on every major car web site.


i have kept every e mail between us as ducumentation.
I believe 4 months is long enough to wait. You have made more than one promise to finish the manifold and have failed to deliver. Now you don't even have the ethics to answer me?

I want an email that says you are crediting back my credit card and the tracking # for UPS.





Add them to the list... /me kicks myself in the a$$..

REPEAT AFTER ME..... ONLY DEAL WITH LOCALS.. ONLY DEAL WITH LOCALS.....


------------------
1987 gt convert(orig owner),Vortech A trim with Dynotech Pipe 10# boost,JMS chip,6037 heads, perf 5.0 manifold, 70 mm t/b,Pro M 77, 36lb'ers, cobra 1.7 rr's, FRPP Ceramic headers, mkvIII fan,psm controller, griffin alum rad, powermaster 140 amp alt, pullies, msd6al with timing control,FMS wires,centerforce clutch, hurst shift, upr adj clutch quadrant and cable,125 nos shot, hi flow cats, 2 chamber flows,Chrome LX exhaust tailpipes,gw subs,FMS 3.55's, custom white pearl with blue paint, cervin