How long has it been? It generally takes around a week and a half, maybe two, for ground shipping. Try calling them.
I've ordered lights from them before. I didn't have any problems other than I told them the wrong side. They were prompt about the return and replacment and even took care of the shipping when they sent the replacments.
For any type of mail-order company, just be sure you know exactly what you want when you order. Those places are there to supply parts and should not be counted on for tech info.
--nathan
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--silver_pilate
'91 GT, Built 306, Wolverine 1087 cam, ported Windsor Jr. Irons, and all the goodies...click the link to the left to see a full list of my mods...
Tried and True 302 Being Built to Outrun You! heh heh heh...
--Texas Panhandle--
Check out my site