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84LX89GT · 09-28-2001, 12:13 AM

I bought a multifunction switch from them. They won't return my emails, and when i have gotten through on the phone they say i can't return it. The multifunction switch i bought was THE WRONG ONE, and they told me there's NO RETURN on electrical items. I also bought some new interior door bezels ($30 for both) and guess what.....they are BOTH CRACKED, and they're supposed to be NEW.
The good things about them is that they package small stuff well and have clear documentation, but the customer service sucks in my opinion.
I also heard a guy on this site that bought a rear disc brake conversion from them that was incomplete, dirty and rusty. It was used though, so i guess that's what you could sorta expect.
All in all, i won't raise a stink about it, but i warn anybody not to take the risk of buying anything from them because their new prices are kinda higher than better places like Year One Mustangs, Mustangs unlimited, Summit Racing, etc. and their used parts just plain blow in quality.
I usually buy small stuff from a place before doing major orders and i'm just glad that i found out what a sh/tty place Mustang parts specialties is.
I highly advise not to buy from them, but it's your decision.

- I forgot to mention the Multi-function switch i bought was a skinnier, different design one that the one for my car and i even gave them the specs on my car, and yet they still won't let me return it

------------------
'84 Mustang 5.0 LX
my LX
'89 Mustang GT
my GT

[This message has been edited by 84LX89GT (edited 09-28-2001).]

09-28-2001, 12:13 AM	#9
84LX89GT Mustangs Join Date: Jul 2000 Posts: 1,938	I bought a multifunction switch from them. They won't return my emails, and when i have gotten through on the phone they say i can't return it. The multifunction switch i bought was THE WRONG ONE, and they told me there's NO RETURN on electrical items. I also bought some new interior door bezels ($30 for both) and guess what.....they are BOTH CRACKED, and they're supposed to be NEW. The good things about them is that they package small stuff well and have clear documentation, but the customer service sucks in my opinion. I also heard a guy on this site that bought a rear disc brake conversion from them that was incomplete, dirty and rusty. It was used though, so i guess that's what you could sorta expect. All in all, i won't raise a stink about it, but i warn anybody not to take the risk of buying anything from them because their new prices are kinda higher than better places like Year One Mustangs, Mustangs unlimited, Summit Racing, etc. and their used parts just plain blow in quality. I usually buy small stuff from a place before doing major orders and i'm just glad that i found out what a sh/tty place Mustang parts specialties is. I highly advise not to buy from them, but it's your decision. - I forgot to mention the Multi-function switch i bought was a skinnier, different design one that the one for my car and i even gave them the specs on my car, and yet they still won't let me return it ------------------ '84 Mustang 5.0 LX my LX '89 Mustang GT my GT [This message has been edited by 84LX89GT (edited 09-28-2001).]