I said it once, and I'll say it again. If cars are your hobby, do the work yourself, or get a new hobby.
Customer service is terrible overall in this country, and when it comes to automotive industry, forget it.
You could have bought a polishing kit from eastwood for $30.00 and been done three months ago.
Good luck, and thanks for the warning.
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1993 GT/AOD
'93 Mustang GT