*&^%$ Sears

[Mr 5 0]

Unit 5302:

It does appear that you've been screwed by Sears and I can see why you would hate them after the way you were treated.

'Customer Service' is a joke most anywhere today but it's the worst in retail - and credit divisions can be really bad in every business.

I've had a Sears card for some years - never a problem - but I pay by check and always send it 5 days ahead of the due date. Electronic/online payment is great but unfortunately it doesn't always work out - as happened to you. I don't totally trust it yet and your bad experience would seem to justify that caution.

Personally, I like Craftsman tools a lot and have nothing but good experience with them. Great tools for the backyard mechanic.
Sears generally has good buys but only if you buy on a sale. Their regular prices are usually higher than others.

If you ever decide to go back to Sears, I would pay just cash or use a MasterCard or Visa.
My favorite credit card is my American Express (no revolving credit - pay full balance when the bill comes) or my Debit card. Both force you to buy only what you can really afford - saves headaches and money traumas down the road.