Can somebody tell me who I can contact about my situation?

silverv6 · 01-09-2002, 09:16 PM

Thanks guys I'll do that.

Thats good advice D&R Stang; not to get pissed at them. Today I called the dealer and I left a message but I never got a call back

I'll also look up the info in my owners manual.

I think its messed up that in the first place you go there and buy a car and you expect to get treated good afterward. I feel that now that my warranty expired on my car they really don't care about the customer unless they pay! I only have 1 year and 2 months with it but I drive it a lot cuz I use it to go to work.

I think this dealership just has poor service.
My parents have Ford cars too and they bought them at another Ford dealer and now I realise I should have bought my Stang at the dealer where my parents got their cars. The service is much better there and its way closer to were I live. Oh well.

I have one more question guys: Since they refuse to fix my car because (they say) the warranty on the labor is void because of the bulbs (but the bulbs are not the problem) and if they refuse to fix something they 'repaired' and now it's not working right...can you sue the dealership?
I told the guy I wasn't gonna pay another $200 if the parts are still under warranty but he (conveniently) assumes that its my fault - but its not.

I was told by some guys I know that maybe theres a problem with my wiring as it comes from the factory or that when they 'fixed' it the first time they wired it incorrectly.
Now they blame me and claim that I had non-factory bulbs in it which - in the first place - they left in and said they were O.K. the first time they fixed it but now they claim that they never said that and that they gave me my car back with factory bulbs which is not true.

I really need these lights on my car because I work at night and Im driving on my fog lights right now.

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01-09-2002, 09:16 PM	#8
silverv6 Registered Member Join Date: Dec 2001 Location: Fallbrook , CA Posts: 158	Thanks guys I'll do that. Thats good advice D&R Stang; not to get pissed at them. Today I called the dealer and I left a message but I never got a call back I'll also look up the info in my owners manual. I think its messed up that in the first place you go there and buy a car and you expect to get treated good afterward. I feel that now that my warranty expired on my car they really don't care about the customer unless they pay! I only have 1 year and 2 months with it but I drive it a lot cuz I use it to go to work. I think this dealership just has poor service. My parents have Ford cars too and they bought them at another Ford dealer and now I realise I should have bought my Stang at the dealer where my parents got their cars. The service is much better there and its way closer to were I live. Oh well. I have one more question guys: Since they refuse to fix my car because (they say) the warranty on the labor is void because of the bulbs (but the bulbs are not the problem) and if they refuse to fix something they 'repaired' and now it's not working right...can you sue the dealership? I told the guy I wasn't gonna pay another $200 if the parts are still under warranty but he (conveniently) assumes that its my fault - but its not. I was told by some guys I know that maybe theres a problem with my wiring as it comes from the factory or that when they 'fixed' it the first time they wired it incorrectly. Now they blame me and claim that I had non-factory bulbs in it which - in the first place - they left in and said they were O.K. the first time they fixed it but now they claim that they never said that and that they gave me my car back with factory bulbs which is not true. I really need these lights on my car because I work at night and Im driving on my fog lights right now.