Summit Racing ... call it like it is !

speedytang · 01-20-2004, 03:50 AM

Summit is great and only 1.5 hours away and the retail store is just fun to visit. Always great service on the phone or in person. I live 30 minutes from Jegs and a totally opposite business. I always need to assist them to give me the correct part and if they get it from the warehouse delivered to a store for pickup they have never got me the correct part when promised. I ordered my Welds rims 3 times before they shipped the correct boxes. They sent the warehouse the correct part numbers they just shipped the wrong boxes each time to the store location. I even needed Autometer gauges the common ones and they did not have it in the store so the warehouse needed twice to get it correct. I guess the thing that just ticks me off, the sales person will call me and tell me the parts are in then I ask are they correct they say yes they checked and the parts will be wrong not even the correct part number to what is on the invoice. I will either drive to Summit or call before 4pm and I will have it to my house the following day around 5pm when UPS makes his daily delivery to me.

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode	Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Couple of my friends had a close call while racing.	6T9PONY	Stang Stories	12	12-07-2002 07:59 PM
Summit Racing Package	Beavis	Appearance & Detailing	0	02-06-2002 10:36 PM
Summit Racing mail-order blues	Pastor Robert	Small Ponies	4	06-23-2000 11:07 AM

01-20-2004, 03:50 AM	#7
speedytang Registered Member Join Date: Oct 1999 Location: Marengo, Ohio.USA Posts: 135	Summit is great and only 1.5 hours away and the retail store is just fun to visit. Always great service on the phone or in person. I live 30 minutes from Jegs and a totally opposite business. I always need to assist them to give me the correct part and if they get it from the warehouse delivered to a store for pickup they have never got me the correct part when promised. I ordered my Welds rims 3 times before they shipped the correct boxes. They sent the warehouse the correct part numbers they just shipped the wrong boxes each time to the store location. I even needed Autometer gauges the common ones and they did not have it in the store so the warehouse needed twice to get it correct. I guess the thing that just ticks me off, the sales person will call me and tell me the parts are in then I ask are they correct they say yes they checked and the parts will be wrong not even the correct part number to what is on the invoice. I will either drive to Summit or call before 4pm and I will have it to my house the following day around 5pm when UPS makes his daily delivery to me.