Help with Windows Media Player

302 LX Eric · 03-17-2004, 05:23 PM

Nope, they're not RM files. Mostly .wmv files which should work just fine.

I'm having this problem on other boards too, not just MW - hence the posting in BOL as this is not soley related to MW.

I've been through Microsoft's wonderful help center and have performed all 6 steps in the order in which they give all to no avail. This included, things such as uninstalling WMP, re-installing it, downloading their codecs, downloading DigitalX, ensuring that the file types were compatible with WMP, etc.

At the end of their help session for this error code (80040241), it says the following: "Troubleshooting "8004" and "8007" error messages can be especially difficult because the component might encounter a problem and not indicate to Windows Media Player what specifically went wrong. As a result, Windows Media Player might not be able to display an error message that provides a clear description of the problem or a potential solution."

How typical of MS to NOT provide you with the solution or even an idea as to where one might exist.

Thus, I was forwared to the crappy MS message boards where I posted a message about my error in hopes that an 'expert' will grace me with his/her presence and actually give me some solid advice. What's even more typical is that I performed a search on the MS message board for my error code and found a plethera of people with my exact issue. The really sad thing is that of the 50 different threads I read, the same 'Microsoft WMP - MVP Expert' responded with almost the same answer everytime: "You must be trying to play a file that is not supported by WMP". Note that nearly all posters were frustrated with this 'expert' as they all were trying to play acceptable WMP file formats and stated this repeatedly.

I love Microsoft!

E

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03-17-2004, 05:23 PM	#3
302 LX Eric or '331 LX Eric' Join Date: Jan 1999 Location: Columbus, Ohio Posts: 2,142	Nope, they're not RM files. Mostly .wmv files which should work just fine. I'm having this problem on other boards too, not just MW - hence the posting in BOL as this is not soley related to MW. I've been through Microsoft's wonderful help center and have performed all 6 steps in the order in which they give all to no avail. This included, things such as uninstalling WMP, re-installing it, downloading their codecs, downloading DigitalX, ensuring that the file types were compatible with WMP, etc. At the end of their help session for this error code (80040241), it says the following: "Troubleshooting "8004" and "8007" error messages can be especially difficult because the component might encounter a problem and not indicate to Windows Media Player what specifically went wrong. As a result, Windows Media Player might not be able to display an error message that provides a clear description of the problem or a potential solution." How typical of MS to NOT provide you with the solution or even an idea as to where one might exist. Thus, I was forwared to the crappy MS message boards where I posted a message about my error in hopes that an 'expert' will grace me with his/her presence and actually give me some solid advice. What's even more typical is that I performed a search on the MS message board for my error code and found a plethera of people with my exact issue. The really sad thing is that of the 50 different threads I read, the same 'Microsoft WMP - MVP Expert' responded with almost the same answer everytime: "You must be trying to play a file that is not supported by WMP". Note that nearly all posters were frustrated with this 'expert' as they all were trying to play acceptable WMP file formats and stated this repeatedly. I love Microsoft! E