oxygen sensor question?

[Rev]

Just be glad it wasn't a Lexus at the dealership. My son called me yesterday and asked if $400 for an O2 sensor was reasonable? I said not no, but hell no. He confronted the service manager who called in the mechanic.

It seemed to me that reading the computer malfunction code and then replacing a part that should be as easy as replacing a spark plug should take maybe 1/2 hour (who wants to work on a hot exhaust part?).

It turned out that the part was $196 + 1 hour minimum for diagnostic work + 1 hour minimum for the install + tax on the part. Service is $110/ hr. They did credit him $60 just to shut him up. You do get top notch service from them, but you pay a lot too it seems to me.

If it was me, I would have read the computer error code myself (might have had to borrow, or rent the code reader). Bought the Lexus part myself at net price ($100?) and spent the 20 minutes needed for the install. I bet I could do it for $150.

Not begrudging $$$ for good work. Just seems like $400 was alot.

Rev