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Old 09-27-2002, 05:38 PM   #151
Grumpy
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I saw this posted on another site and was shocked after reading this thread that someone could actually think it would be OK to do what he did to another persons car.

It is good to see that the owner will be getting some payback but, I am sure it isnt' going to be enough.

For the amount you pay for service, the least they could do is respect your wishes and treat your car with respect.


I say "Hang him high by his family jewels"
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Old 09-27-2002, 05:42 PM   #152
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Hey, I would just like to post my thoughts too on this.
To the idiot that started this thread... there are no words to say how bad of a person you are. I'll leave it at that.

To Todd and his wife: So far I've read that he's bene fired and you are now taking legal action. I would just like to say goodluck and I hope for the best for you guys.
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Old 09-27-2002, 05:54 PM   #153
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Stangman.... Your a true moron. You post on a public board and expect not to get caught??
You might have been fine with just the story, but then you go out and post her plate #. You deserve to lose your job and hopefully get blacklisted at every mechanics within a 200 mile radius.

I post on a lot of mustang boards (including this one) and have never seen something so idiotic.
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Old 09-27-2002, 05:55 PM   #154
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Being another Ford nut in San Antonio, this situation really made me sick. I have done business with Northside Ford in the past, fortunately only for parts and not service.

If the victims are still reading all these posts, I really need them to get in touch with me via email or IM since Kens 4 WOAI News has contacted me in order to do a story about all this on the local NBC News affiliate station. Since I do not know them personally, I cannot contact them. If anyone can help, please contact me and I can pass along the information that I have.

As to the ex-technician and Northside Ford, they share the blame. Certainly, the ex-technician shoulder most of it, but the other techs (especially the one along for the ride) must have known what was going on, as well as the others that work in that department. How many times do you see two technicians get in a car to "test" it out. This wasn't just another Taurus wagon being pulled out of the garage. If the managers who supervise this crew were unaware of these things taking place, that is just another indication of the problem.

While I prefer my 76 and 71 Ford Broncos, I still have respect for all the other folks out there that put their time, money, and heart into their automobiles, import or domestic. While just about anyone on this board is faster than I am, I'll be happy to race you over a two foot rock!

I hope this is resolved fairly for the Cobra owners. Just a darn shame if you ask me. Like someone said before, not all Texans are that stupid...
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Old 09-27-2002, 06:05 PM   #155
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What a surprise to find a Ford mechanic who don't give a damn about the customer or Ford's name (as beatup as it is).
Heard that this 'gentlemen' has lost his job - don't know for sure, but he certainly won't get any sympathy here.
I know there are Ford mechanics out there who are competent, do care, and don't abuse customer's cars - they're being tared by the actions of those that don't.
Ford, spend your limited money on fixin' the damn problem, a commercial about how your the best place to get your Ford car serviced is a joke - and a sad one. You ain't going to fool those who know first hand that your service is pitiful - and word (such as this classic example) travels . . . fast. And I know from many years of experience it isn't an isolated incident.
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Old 09-27-2002, 06:26 PM   #156
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As a car enthusiast and as a car dealership employee, I have two really good reasons to hate this guy and everyone like him. His actions reflect on us and give us ALL a bad name. I work in the service department of a car dealership and have held this position at a few different brand dealerships. I have been behind the wheel of 'Vettes (even ZR-1s), 300Z TT's, RX-7's, Porsche Turbos, BMW's, 'Benzes and even a Dodge Viper, and believe me, I wanted worse than anything to conduct a little test session now and again because I AM a car enthusiast, but I am also a professional who values his job and a human who treats others the way he would hope to be treated. I have seem dealship employees wreck cars and the result is very ugly, as it should be.

I work too hard to pay for my cars. The clutch linings, the brake pads and the gas, it is all MINE and I paid to use it all up, not for some immature wannabe scrote to use up.

This guy is a world class turd and so is ANYBODY who defends him. If you don't think so, call me the next time you're out of town and let me "house sit" for you. Leave plenty of beer in the fridge for the party I'm gonna throw (he didn't say he put gas in her car) and we'll see what your furniture, your neighbor's ears and your stereo can do. Also leave me your wife/girlfriend (which I doubt you have, so a sister/mom will do) to party with too, after all I'm very enthusiastic about women and "it's what ANY enthusiast would do", right?

To the jerks who say they got what they deserved or what do they expect, if you buy a $30k car and the something craps out, I suppose you fix it yourself, huh? That would be the smart thing, spend your money, instead of warranty paying for it. How STUPID does that sound?

My heart goes out to the owners of an incredible car, as I have my doubts about taking my car in for service for fear of some lowlife not being able to curb his impulses. Sorry to be so long winded, but this really touched a nerve, as it seems to have for many.
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Old 09-27-2002, 06:27 PM   #157
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I got wind of this thread on www.maxima.org and posted it on www.nissanx.com and it will be posted on www.autopia.org.

To Tracie and her husband;
It's bastards like him that make it hard for enthusiasts like us to trust technicians with our prized vehicles. I hope you really stick it to him and the dealership for their pathetically callous attitude toward your situation.



To the assmunch that did this:

I guess you really have more balls than brains, huh?!? Yeah, I actually agree that your new title fits you to a T (Unemployed Dumbass). I share the same sentiments as everyone else in that you are a complete and utter ****-tard. I am in agreement with gbranton in that we work hard for our cars and we don't appreciate anyone trashing them. If this was my Maxima, losing your job would be the least of your worries.

To the dealer:
I hope they sue your *** for gross negligence if you do not give them a new car.

To everyone else:
This is not the first thread where we as enthusiasts have come together. But this is the kind of thing that makes me glad I am an enthusiast. It's nice to see us all come together despite the regions of the world we are in and the type of car we may drive.

Even we Maxima owners are not immune from ****-tard-itis. We had a case where a service technician literally dropped a Maxima from a lift and the dealer is being a total retard.

Last edited by PrinzII; 09-27-2002 at 07:01 PM..
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Old 09-27-2002, 06:58 PM   #158
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Quote:
Originally posted by whiskycreek
My Humble Opinion

2)Apparently, the party in question has been dealt with in the form of losing his job.
My concerns are, why do we expect more? I own and operate a business as I'm sure most who have read and posted here do.
We set our policies and procedures with the hopes that employees will follow and abide by them.
If they step out of those boundries, we are faced with the unpleasant task of having to deal with it.
Bad employees can cause irreparable damage to a business by way of their senseless conduct.
I think the issue here is that, while the tech was fired for his conduct, the dealership seems to have no clue about regaining the customer's trust and acknowledging that they have a responsibility to properly supervise their employees. Most customers would have been satisfied with seeing the tech fired and almost any gesture of goodwill on the part of the dealer.

It could have been nothing more than free maintenance for the remainder of the warranty period or some similar consideration. Just something that acknowledges that the customer has been mistreated and that clearly communicates a desire to repair the relationship. Firing the tech is just the first, minimal, step and may amount to nothing more than punishing him for getting caught. Until the dealer does something that puts some of their skin into the resolution, the customer is left wondering whether the dealer really values their business or is just performing obligatory damage control.

Unfortunately, it seems this dealer chose to do nothing for an aggrieved customer. That's why this isn't over yet. Unfortunately, no gesture will matter at this point but if it were my car, I'd still be pressing it just to get the dealer to admit they are responsible for the conduct of their employees and have an obligation to operate according to that principle.
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Old 09-27-2002, 07:37 PM   #159
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The Goons at [http://www.somethingawful.com]Something Awful[/url] send Todd and his wife their condolences.

Personally, as the son of a 41-year veteran mechanic, this sickens me and gives mechanics and people like my father a bad name. You should never work anywhere near anything motorized again.
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Old 09-27-2002, 07:56 PM   #160
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Default Re: What about customer relations?

Quote:
Originally posted by Mach1Pilot
It could have been nothing more than free maintenance for the remainder of the warranty period or some similar consideration. Just something that acknowledges that the customer has been mistreated and that clearly communicates a desire to repair the relationship. Firing the tech is just the first, minimal, step and may amount to nothing more than punishing him for getting caught. Until the dealer does something that puts some of their skin into the resolution, the customer is left wondering whether the dealer really values their business or is just performing obligatory damage control.

Unfortunately, it seems this dealer chose to do nothing for an aggrieved customer. That's why this isn't over yet. Unfortunately, no gesture will matter at this point but if it were my car, I'd still be pressing it just to get the dealer to admit they are responsible for the conduct of their employees and have an obligation to operate according to that principle.
I agree with you 100%! This happens alot! I bought a new 94 Dodge Ram Sport 4x4(in 94) and had it in for service on memorial weekend. The truck turned everyones head, first one in town. Everyone commented on it and I paid dearly for this truck. I went to see if the truck was on the rack that weekend and it was no where to be found!! Not in the bays and not on the lot anywhere yet it was sitting on the lot at 7:30 that Tuesday morning! They claimed it was there the whole weekend!! I got the truck back with 'green grass' and mud caked under it!! They had it for a f'n week!! The grass was still green! I knew a guy that worked there and he said one of the guys liked to drive customers cars. The guy got fired from what I heard(who knows?!?!). When I got the truck back it was time for an oil change, I thought I had another 500 miles (I know I did!!) Anyhow, I had no real proof but Todd and Tracy do. I'm glad that one of the assholes finally got caught! I hope this incident gives the dealerships a little motivation to keep tabs on the vehicles! I've heard this particular dealership(the dodge dealership here) uses customers cars to run errands.. get lunch and such BS. I think its time the dealerships are held accountable for thier actions(they know what goes on!), I hope Todd and Tracie sent the message home and press it for all its worth. BTW, I think an extended warranty and free maintenance are in order.. a new car?? I doubt that will happen.
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Old 09-27-2002, 08:04 PM   #161
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Quote:
Originally posted by ProlepsisMaximus
That said, to any of my fellow auto enthusiasts out there who happen to cross paths with Gemini the Maxima, I issue a friendly challenge: pull up next to me and lets see what happens!
LOL, thats a bold statement as I'm seeing owners of vettes, vipers, cobras, GNs and modded cars everywhere in this thread. If you think a blond in a lowered sentra embarrassed you... I think you know what would happen.. ROFL!!
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Old 09-27-2002, 08:07 PM   #162
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Well, I saw this on the forums at www.badassmofo.com
and as a fellow Mustang owner (95 Mustang GT) I was incredibly pissed. I am a young one, 16 coming October 20th (however, it IS MY car). But i still have the love for the car you know. I still have the initial naivenesss of course. However, if I heard that someone did anything like that to my car i would be uber pissed. Not very smart...glad you had fun though...its the last fun you'll have for awhile I am guessing.
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Old 09-27-2002, 09:13 PM   #163
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not too smart....also found at www.s-series.org Assholes like you give good techs like me bad names...thanks Mr. A--hole Oh by the way some of us techs actually care about the cars not to trash them. I have worked hard for my own stuff and nothing has been givin to me, I think you would value it alot more if you pay for it. I dont see the fun in beating someone elses car......I actually am not one to do excessive speed like that (I like coming home t my 2 children and wife every night) Good luck to the owners in their pursuit of happiness with this D--K. My .02

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Old 09-27-2002, 09:22 PM   #164
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with everything that's been said already, just wanted to thank the person who runs this website for sharing this with everyone else in the world. just so that we're aware of what MIGHT happen at any dealership/autobody shop/car repair shop/etc. thanks!
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Old 09-27-2002, 10:21 PM   #165
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Linked from streetracing.org. No updates from stangman on his job?
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