They shipped my bumper in bubble wrap!!!

[CSA-50RESTO]

Hi everyone! I was browsing the posts and came across this one. I wanted to take a few moments to shed some light on the issues brought up by a few people. The bumper covers are shipped by UPS. As crazy as it sounds, if we put them in a box big enough to ship them, UPS says it is too big and won't ship it out. The only way we can do it is by bubble wrapping the covers. The other alternative would be to box them up and ship them by truck freight, but you are looking at a $115 freight charge in the continental US. Within the past few months, UPS has also applied a $50 surcharge on all bumper covers. Unfortunately, we have to pass this cost along to the customer.

***93blkGTfun*** I believe we replaced your bumper cover already. If not, please contact me at your earliest conveinence.

***Coupe Devil*** Did you buy 3 covers from us?

***Stang_Crazy*** I think I remember speaking to you and we replaced the power steering pump for you. I would like to speak to you personally though about any other issues you might have with our company. Please contact me when you get a chance!

As a side note, if anyone ever has a problem with our company or it's services, PLEASE CONTACT ME PERSONALLY SO WE CAN GET THE ISSUE RESOLVED! We take great pride in our customer service, especially after the sale. If you have an issue with us and do not let us know, you are not doing justice to yourself and our company. Thanks for your time and have a great day!