Before buying a new Ford consider this.

[RBatson]

Have you tried a different dealership?

I understand what you are saying, I've had problems with Dodge. I will never own another Chrysler vehicle yet they still send me **** about special deals they are having. I wrote them a very personal note telling them I wouldn't even consider owning a Chrysler product again(probably 8 yrs ago) and to stop sending crap to my house and yet it still comes. I don't know the whole story but I also don't know what is going on in thier minds.. losing a life-long customer.. I would think that is a big deal. You have to realize you are dealing with peons on the phone, try another dealership. The dealership can make a world of difference.