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#1 |
Registered Member
Join Date: May 2009
Posts: 3
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![]() Lets start at the beginning, These items were not purchased off ebay or our website. Customer sent a email asking for a price on buying 4 flaming river racks for the mustang II which we ordered by mistake , We misquoted the price for 525.00 shipped, Did not know the package would have been oversized with usps. Each rack wholesale is 180.00 each which is 720.00 total plus shipping , Retail is 280.00 each 1020.00 total plus shipping. customer paid 525.00 plus 75.00 for oversize package for a total of 600.00 which is still 120.00 less then wholesale plus shipping which was a total of 135.00 after the 75.00 he had to pay plus what we already paid . Not to mention flaming river has a $10,000 buy in.... When we were contacted by the buyer about the 75.00 shipping charge we offered a 50.00 refund now and another 25.00 off the next order.. We had already lost 330.00 by selling these below our cost to get rid of them. The buyer did not lose anything because there is nobody else that would have offered this deal to them and lose money. No where has the customer mentioned we offered to refund the 75.00
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#2 |
Registered Member
Join Date: May 2009
Posts: 3
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![]() Also the reason why the customer will not send the items back for a refund is because he has already sold them for a large profit to other customers
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#3 |
Registered Member
Join Date: Mar 2009
Posts: 3
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![]() Let's clarify a few facts - first of all, you quoted me a price of $500.00 for the parts shipped to me. That's what I paid. The issue is not what the parts cost, that's irrelevant - it's the fact that the owner went back on his word and stuck the customer with additional charges. Basically, you lied to us. Second of all, it's highly irresponsible for you to post a libelous claim that the steering racks have been sold for profit. No, they are still here in the garage. I'd be more than happy to send a photo if you'd like. Three of them are still packed in the factory cartons and one has been modified and is ready for installation. Let me explain what has happened - I'm just an older retired aircraft mechanic who likes to tinker with his sports car in the garage. I have friends that have the same cars, and we are embarking on a project that involves modification to the steering racks and we needed more than one. So I contacted you and you provided a quote to me, and that's what I paid. After being stung with additional charges, I kindly asked for the refund of the excess charges due to your mistake in Florida. That's where things become ugly. You refused to send the funds, and wanted me to spend more money. First of all, I don't trust you after what you've done. Why would I take a risky chance of getting stung twice by you? My only question - why not refund the excess charges? That would have solved everything and this matter would be closed. I have dealt with airplanes and sports cars before the word internet was part of our vocabulary, and situations like this don't go well with sports car clubs. Rest assured, we as a group, don't condone shady business and won't care to order any Mustang or other Ford parts from someone who conducts shady business practices. To post your last comments is highly frowned upon because you jump to conclusions and don't know the facts. Your credibility is questioned by not only me, but by many, especially after your last comments. We all kindly await your apology when you're ready.
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#4 |
Registered Member
Join Date: May 2009
Posts: 3
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![]() well i guess you must not be able to read or understand english because when this happen we did offer a refund and you refused..
When we were contacted by the buyer about the 75.00 shipping charge we offered a 50.00 refund now and another 25.00 off the next order. You my friend only like to tell 1 side of the story in your favor and try to make us look bad.. we offered a refund which you refused and you forgot to mention this when you tried to slander our name |
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#5 |
Registered Member
Join Date: Nov 2006
Posts: 4
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![]() Well look at this 3 years later and someone is still complaining about them.
You noticed he did not mention his mess up with what he did to me, I hope people still stay clear of this crook! |
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